Refund policy

Cruelty-Free Stitchery is here to help you make less waste, in a way that is sustainable for you and the planet!

If you need help with the product, or need some tips for using it, or maybe some suggestions for alternative products, the easiest way to get in touch is to reply directly to any of the order or marketing emails you receive from me! Or use the contact form.

Of course, I am human too, so sometimes things go wrong. If there is an issue with your order, please contact me about that too! I will do my best to make it right!

Due to the nature of the products, sanitary concerns, and reducing waste, I cannot accept returns of opened parcels. 

If there was a problem with your order during shipping, there are several ways I can help. Please see the shipping policy page here.

(Policy updated 2/19/26)